kaizen:

CONTINUOUS IMPROVEMENT

It is the constant improvement in little steps that leads ultimately to productivity and quality improvements without major capital investments. Hari Agarwal

SUMMARY

Using kaizen principles will help you to the important "little things" better. Learn 16 kaizen management practices that can be put to work in your organization.

BENEFITS

• Increase Productivity with Low Capital Cost
• Compete in your Market by Reacting Quickly to Changes and New Opportunities
• Improve Management/Labor Relationships
• Get your Workforce Involved in Problem Solving

PROGRAM OUTLINE

THE BASIC CONCEPT

• Values
• kaizen and Management
• Quality Control & kaizen
• kaizen & Total Quality Management
• Suggested Systems
• kaizen & the Competition
• Management Orientation
• Process Oriented
• Results Oriented

IMPROVEMENT METHODS EAST & WEST

• Measurement

kaizen & QUALITY

• Quality of people
• East vs. West QC Methods
• The PDCA Wheel -- Beyond Deeming
• Working at the Grass-roots Level

kaizen IN THE ORGANIZATION

• Management Oriented kaizen
• kaizen in Facilities Management
• kaizen and Teams
• kaizen and the Individual Suggestion Systems

MANAGEMENT OF kaizen

• Inter-discipline Management
• Policies
• Quality Deployment
• Maintenance -- Maximizing Equipment Life

PROBLEM SOLVING

• Problem Definitions in Management
• Labor/management Relations -- Enemies or Allies in Business
• A Corporate Culture for Productivity
• Organizing for Productivity -- Hard and Soft Aspects -- People & Process

• AS/TE/ISO/QS 9000 • QOS • Process Mapping •
• Changeover Time Reduction • Supply Chain Management •
• Constraints Management • Kaizen • DOE • APQP/FMEA/APPAP •
• Internal Auditing • Statistical Process Control (SPC) • Toyota Production Systems •